GICA CRM System manages the entire customer life-cycle in one place. It runs every aspect of your business and get a 360 degrees view of every customer. It contains a mobile phone apps.
1) Capture and connect your sales leads to marketing activities, track and win deals, then manage onboarding, client projects, customer support, and more.
2) Visualize everything at a glance, monitor sales team activity, easily track the status of all deals, and effectively manage sales rep capacity.
3) Centralizes all your customer data, manages all interactions, emails, contact info, and related documents in one organized communication hub.
CRM System Functions
- Customer Management
o Credit Limit Control
o Outstanding Invoices
- Sales Management
o Sales Activity Management and Trace
o Sales Performance Reports
- Agent Tariff
o Transhipment Tariff
o Nomination Tariff
- Local Tariff
o LCL Export Tariff
o LCL Import Tariff
- Sales Quotation - Air Export
o LCL Air Export
- Sales Quotation - Air Import
o LCL Air Import
- Sales Quotation - Ocean Export
o FCL Ocean Export
o LCL Ocean Export
- Sales Quotation - Ocean Import
o FCL Ocean Import
o LCL Ocean Import
- Sales Quotation - Cross Trade
- Standard Charges
o Carrier Tariff
o Agent Rebate
o FOB Origin Local Charges
o Nomination From Local Charges
- Auto Notification to Salesman/Managers